Shipping policy
Shipping Policy — techcleaners.com
Last Updated: 1.1.26
Thank you for shopping with techcleaners.com. We are committed to providing fast, reliable shipping and professional customer service. Please review the following shipping policy for information regarding order processing, shipping times, delivery expectations, and related policies.
Order Processing
Orders are typically processed within:
1–3 business days
after payment is received and approved.
Orders placed:
- on weekends,
- holidays,
- or after business hours
will begin processing on the next business day.
During periods of high order volume, processing times may be extended.
Shipping Methods
We ship orders using major carriers including:
- UPS
- FedEx
- USPS
- and other regional carriers when appropriate.
Shipping options and estimated delivery times are displayed at checkout.
Available shipping methods may vary based on:
- order size,
- destination,
- hazardous material regulations,
- and carrier availability.
Domestic Shipping
We currently ship throughout:
the United States
including residential and commercial addresses.
Certain products may be restricted from shipment to:
- Alaska
- Hawaii
- Puerto Rico
- APO/FPO addresses
- or other U.S. territories
depending on carrier regulations.
Shipping Rates
Shipping charges are calculated at checkout based on:
- package weight,
- package dimensions,
- shipping destination,
- and selected shipping method.
We may periodically offer:
- free shipping promotions,
- discounted shipping,
- or special shipping offers.
These promotions are subject to change without notice.
Delivery Estimates
Estimated delivery dates are provided by carriers and are:
estimates only.
TECH is not responsible for delays caused by:
- weather,
- carrier disruptions,
- holidays,
- incorrect addresses,
- supply chain interruptions,
- or circumstances beyond our control.
Tracking Information
Once your order ships, tracking information will be sent to the email address provided during checkout.
Please allow up to 24 hours for tracking updates to appear in the carrier system.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- additional shipping fees may apply,
- delivery delays may occur,
- or the package may be returned to us.
TECH is not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier:
- responsibility transfers to the customer.
TECH is not responsible for:
- lost packages,
- stolen packages,
- or delivery issues occurring after confirmed carrier delivery.
If your package is missing, please contact the shipping carrier directly.
Damaged Shipments
If your order arrives damaged:
- Retain all packaging materials
- Take photographs of the package and product damage
- Contact us within 5 business days of delivery
We may require photos or additional information to assist with shipping claims.
Hazardous Materials & Shipping Restrictions
Some cleaning products may be subject to shipping restrictions due to:
- carrier regulations,
- state regulations,
- or hazardous material classifications.
Certain expedited shipping methods may not be available for some products.
International Shipping
At this time, techcleaners.com may not ship internationally.
If international shipping becomes available, additional:
- duties,
- taxes,
- customs fees,
- and import regulations
may apply and are the responsibility of the customer.
Order Issues & Customer Support
If you experience any issues with your shipment, please contact us:
TECH Enterprises Inc.
PO Box 259294
Madison, WI 53725-9294
608-274-3838
www.techcleaners.com